2.14.03 Notification of Occurrence

2.14.3 Notification of Occurrence  (Revised 10/2020)

OVERVIEW

It is pertinent that the Amerimed Management Staff be aware of all major incidents that occur during daily operations. Communications personnel will notify part of or all managers of all major incidents or unusual occurrences, depending on the type of incident. During this time, the management staff will be utilized to assist in coordinating resources and dealing with the incident. See 2.1.1 Accidents Involving Amerimed Units.

SECTION A

Below is a chart to follow for which members of management to notify for what type of incident.

INCIDENT TYPE and MANAGEMENT TO BE NOTIFIED

Accident involving ANY Amerimed Unit
1st – On-duty Supervisor
2 nd – Division Manager
3rd – Operations Manager
4th – Support Services Manager
5th – OCE

Customer Service / Medical Complaint
1st – On-duty Supervisor
2nd – Customer Success Champion
3rd – Division Manager
4th – Operations Manager

Employee injured while on duty
1st – On-duty Supervisor
2nd – Division Manager
3rd – Operations Manager
4th – Associate Resources & Compliance Manager

Employee SIGNIFICANTLY injured while on duty
1st – On-duty Supervisor
2nd – Division Manager
3rd – Operations Manager
4th – Associate Resources & Compliance Manager
5th – OCE

Equipment Failure – Communications
1st – Communications Supervisor
2nd – Support Services Manager
3rd – OCE

Equipment Failure – Field Operations
1st – On-duty Supervisor
2nd – Division Manager
2nd – General Manager